Privacy Statement of TCG Codex
11 June 2024
During the processing of personal data TCG Codex works conform the requirements of the applicable data protection legislation, like the General Data Protection Regulation. This means we:
- clearly specify our purposes before we process personal data, by using this privacy statement;
- limit our collection of personal data to only the personal data needed for legitimate purposes;
- first ask for explicit permission to process your personal data in cases where your permission is required;
- take appropriate security measures to protect your personal data, and we demand the same from parties who process personal data on our behalf;
- respect your right to access, correct or delete your personal data held by us.
TCG Codex is the party responsible for all data processing. In this privacy statement, we will explain what kind of personal data we collect and for which purposes within our online service TCG Codex. We recommend that you read it carefully.
If you have any questions regarding the processing of personal data, you can find the contact details of TCG Codex at the end of this privacy statement.
Registration
Certain features of our service require you to register beforehand. You will have to provide some information about yourself and choose a username and password for the account that we will set up for you.
For this purpose, we use your email address and (nick)name. We do this on the basis of your consent. We store this information until you close your account. We will retain this data so that you do not have to re-enter it every time you visit our website, and in order to contact you in connection with the use of our platform, invoicing and payment, and to provide an overview of the products and services you have purchased from us.
Subscription
Via TCG Codex you can take out a paid subscription. A third party requires your personal data to complete the payment.
For this purpose, we use your email address and payment information. We store this information until you cancel your subscription. Certain types of personal data will be retained for a longer period with regard to the legal tax retention.
Providing to Third Parties
We collaborate with other organisations, that may receive your personal data. To handle your subscription, we work together with:
Contact form
You can use our contact form to ask questions or make any request.
For this purpose, we use your email address and (nick)name. We store this information until we are sure that you are satisfied with our response and six months thereafter. This way we can easily access the information in case you have any following questions and train our customer service to improve even more.
Promotion
Other than articles on the website, we can inform you about updates, new products or services:
- by e-mail
This is opt-in, and will not be enabled by default. You can object at all times against this promotional communication. Every e-mail contains a cancellation link. You can also manage these settings in your account.
Providing to Third Parties
We collaborate with other organisations, that may receive your personal data. To handle your newsletter, we work together with:
Providing data to third parties
Except for the parties necessary to deliver the above-mentioned services, we do not under any circumstance provide your personal data to other companies or organisations, unless we are required to do so by law (for example, when the police demands access to personal data in case of a suspected crime).
Statistics
We keep statistics on the use of our online service, these are kept locally and anonymous at all times.
Security
We take security measures to reduce misuse of and unauthorized access to personal data. We take the following measures in particular:
- Access to personal data requires the use of a username and password;
- Access to personal data requires the use of a username and login token;
- We make use of secure connections (Secure Sockets Layer of SSL) to encrypt all information between you and our website when entering your personal data.
Changes to this privacy statement
We reserve the right to modify this statement. We recommend that you consult this statement on a regular basis, so that you remain informed of any changes.
Inspection and modification of your data
You can always contact us if you have any questions regarding our privacy policy or wish to review, modify or delete your personal data.
You have the following rights:
- Right of access: you have the right to see what kind of personal data we processed about you;
- Right of rectification: you have the right to rectify any personal data we have processed about you, if this information is (partially) wrong;
- Right to complain: you have the right to file a complaint against the processing of your personal data by us, or against direct marketing;
- Right to be forgotten: you can file a request with us to remove any personal data we have processed of you;
- Right to data portability: if technically possible, you have the right to ask us to transfer your processed personal data to a third party;
- Right to restriction of processing: you can file a request with us to (temporarily) restrict the processing of your personal data.
If you exercise any of the rights mentioned above, we might ask to identify yourself with a valid ID, to confirm it is your personal data. If so, it is important that you hide your social security number and photo.
We will usually respond to your request within one month. This term can be extended if the request is proven to be complex or tied to a specific right. You will be notified about a possible extension of this term.
Complaints
If you want to file a complaint about our use of personal data, please send an e-mail with the details of your complaint to [email protected]. We will look into and respond to any complaint we receive.
If you think that we are not helping you in the right way, you have the right to file a complaint at the authority. For The Netherlands, this is the Autoriteit Persoonsgegevens.
Contact details
Email: [email protected]